3 Options We offer to Solve Leaking Ponds & Water Features

Option #1

​You locate and fix the leak.  We will provide you, in layman’s terms, with a complete set of instructions on how to locate your leak(s). If you need to go further in our step by step process, some tools of the trade may be required to continue, but they can be purchased at any home improvement store. Finding the problem can be a very difficult process.  Patching the liner is simple! 

What You need to Know During the Process:

Please be patient. Our step by step process takes time and delays may occur.

Hands off! Our step by step process requires the water feature to be untouched  for you to locate the leak(s). Any rocks that are moved or water added, will void the process, and we will have to start over.

An aerator.  If you decide to take this on by yourself, in the summer it is a good idea to add an aerator when you pump is turned off.  This will give your fish the oxygen they need to survive.

Option #2

 You invite us to your location to do a Visual Inspection. The cost of this visit is $350, and is payable in advance. We may be able to locate and fix the problem on this visit, but this is unlikely. With a professional inspection we will be sure to inspect all the components of the water feature. At the end of the visit we will be able to present a solution/s to fix the problem, which may include a plumbing repair or a complete liner replacement.

We had a great experience with Pondscapes! The they were easy to work with and efficient! Our pond looks so much better, they helped us fix an on-going issue, and showed how to prevent it in the future. We will definitely be using them again!" - Kiara Vollick (Google Review)

Click Here For An Exploratory Clean Out

Option #3

Have us drain and clean the water feature. This is called an Exploratory Clean Out and starts at $915. While this is a more thorough inspection it still does not guarantee the leak will be found. At the end of the visit we will be able to present a solution/s to fix the problem, which may include a plumbing repair or a complete liner replacement.

"Pondscapes of Charlotte provided an excellent solution for a number of issues with the koi pond in my courtyard. Initially, I was looking only for a fix for a leak, but I ended up getting a rebuilt pond, much more attractive, better constructed, and providing additional water space that makes my koi happy. And for a very good price. They added some features, moved and improved the waterfall, stabilized the rocks, and provided wonderful evening lighting. Very pleased." - Sue Knight (Google Review)

Option 4:

The last option is Liner Replacement and/or Rebuild. This will likely be the most expensive option, but it is a guaranteed fix of the area we replace. At the end of the visit we will be able to present a solution/s to fix the problem, which may include a plumbing repair or a complete liner replacement.

WATERFALL/STREAM Leaks Are Most Common

Having a leak in the waterfall or area of your stream/waterfalls is one of the most common leak spots for any water feature. Newly built waterfalls will settle over time, thus in some cases lowering liner edges allowing water to exit your pond at the waterfall. Depending on how your stream or waterfalls are built will depend on the cost to disassemble and rebuild them. In some cases, holes in your liner can be repaired quickly and relatively easily. But be aware — finding holes can be like looking for a needle in a haystack! Rocks, boulders, and gravel need to be moved or removed, cleaned, inspected, and returned back to their original spots. Sometimes it’s just plain expensive to inspect your pond leak inch by inch. Be prepared to consider having it rebuilt from the start of our meeting.
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​Holes In Your Liner Can Be Repaired ...
​That is... If We Can Find Them!

We service all the areas surrounding Charlotte North Carolina (NC)

​Fort Mill, South Carolina
Weddington, Huntersville, Concord, Davidson, Cornelius, Belmont, Gastonia, Matthews, Mooresville,
Rock Hill, Waxhaw, Stallings, Monroe, Kannapolis, Hickory, Tega Cay, Salisbury, Newton, Midland,
Pineville, Indian Trail, Mount Holly, Wesley Chapel​